The following text contains the Steve Burrows Training Website policy documents for Website Usage Terms and Conditions, Privacy Policy and Cookie Policy.


By accessing this website you enter into a contract with Steve Burrows Training whereby your use of the website is subject to these terms and conditions.

The information on this website has been prepared solely for the purpose of providing information about Steve Burrows Training and its subsidiaries and associates. Steve Burrows Training will use reasonable care to ensure that the information is accurate at the time it is added to the website. However Steve Burrows Training cannot guarantee that the information is accurate and it shall not be liable for any loss or damage that anyone may suffer in reliance on the information on this website.

The information on this website is provided without any warranty or implied term of any kind, including but not limited to any implied warranties or implied terms of merchantability, fitness for a particular purpose or non-infringement. All such implied terms and warranties are hereby excluded.

Any and all information is subject to change without notice. Publications are subject to availability and their provision is at Steve Burrows Training’s discretion.

You agree that Steve Burrows Training will not be liable for any direct, indirect or consequential loss arising from the use of the information and material contained in this website or from access to other material on the Internet via weblinks from this site.

Links within this website may lead to other websites. Steve Burrows Training assumes no responsibility for the contents of any other websites to which this website has links, as Steve Burrows Training may not have control over such websites. The inclusion of any links to such other websites does not mean that Steve Burrows Training sponsors, endorses or otherwise approves any information or material contained in those sites, or in sites linked to those sites, or has any association with the owner thereof. Any contract for goods or services entered into through such websites will be made with the owners or controllers of those websites and not with Steve Burrows Training.

These pages are protected by copyright. No information in this website may be modified, copied, distributed, transmitted, displayed, reproduced, published, licensed, used to create derivative works from, transferred or sold in any form. Links to this website may not be included in any other website without the prior written permission of Steve Burrows Training. This website is for personal and non-commercial use. You may access and download the contents of these pages and store a copy on a temporary basis for the sole purpose of viewing those pages for your personal use.

All other intellectual property rights, moral rights and equivalent rights wheresoever arising in the contents of this website are hereby asserted and reserved.

Steve Burrows Training reserves the right without notice to:

(1) terminate your access to this website at any time for whatever reason; and 

(2) assign the benefit of this contract to a third party at any time.

The above exclusions and limitations apply only to the extent permitted by law. 

The validity, construction and performance of this contract shall be governed by English law.

Steve Burrows Training PRIVACY POLICY

This policy (together with our terms and conditions and any other documents referred to in this policy) explains how we will collect, process, use and protect any personal data which we collect from you or that you provide to us.


1.1 We may collect and process the following data about you:

• Certain personal information such as your name, postal and email addresses, telephone number(s), payment information and/or a user name and password. 

• Information provided when you register for or use our website ( and our online facilities including but not limited to the URL you came from, your computer's IP address, your browser type, the country and telephone area code where your computer is located and the pages of our website that you viewed.

• Information about your booking and/or use of Steve Burrows Training services.

• If you contact us we may keep a record of that correspondence.

• We may ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

• Location data, which your mobile device provides if you consent.

1.2 We may supplement the information that you provide to us with information that we receive from third parties.


By submitting information to us or using our Website or registering for services through the Website, you:

2.1 Agree to accept the data protection practices outlined in this Privacy Policy; and

2.2 Consent to our collecting and processing your personal data in accordance with this Privacy Policy.


3.1 We may use the information that you provide or that we collect for the following purposes:

3.1.1 to register you with Steve Burrows Training, to set up and manage your Steve Burrows Training membership account and to administer our services;

3.1.2 to take advice and action in relation to the collection of debts;

3.1.3 to provide any services or information you have requested, including through the use of email and text message where appropriate;

3.1.4 to notify you about our products, services or special offers that may be of interest to you, customer services and profiling your preferences;

3.1.5 to ensure that content from our site is presented in the most effective manner for you and for your computer;

3.1.6 for detecting and protecting against error, fraud or other criminal activity;

3.1.7 to enforce our terms and conditions of use including carrying out security reviews to validate your identity, age, contact details and financial information; or

3.1.8 in any other way as described to you at the time of collection of your personal data.

3.2 We, together with our external suppliers, may also use your data to assist us in providing you with Steve Burrows Training services.

3.3 If you do not want us to contact you with details of our products or services that we think you might be interested in please tick the relevant box on any registration form that you complete, or contact us at the address below (paragraph 10).


4.1 We value your privacy and do not sell your information to any third parties under any circumstances.

4.2 We may include announcements from partners or other third parties in some Steve Burrows Training communications, but we do not provide any of your personal data to third parties, except where required by law.

4.3 We may give information about you to the following, who may use it for the same purposes as set out above:

4.3.1 to agents, contractors and employees of Steve Burrows Training to administer your account and any products and services provided to you now or in the future;

4.3.2 to mailing houses, our marketing agencies, sms/email systems provider and other distributors for the distribution of Steve Burrows Training information to you;

4.3.3 to suppliers who profile your data so that we may tailor the goods/services we offer to your specific needs;

4.3.4 to anyone to whom we transfer or may transfer our rights and duties under our agreement with you;

4.3.5 if we have a duty to do so or if the law allows us to do so. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction;

4.3.6 to third parties who will help process or administer Steve Burrows Training services or who will provide advice and take action in relation to the collection of debts.


5.1 We may send you text or email messages. If you do not wish to receive such communications from us, please let us know and we will unsubscribe you from out contact list. However, we may still need to send you information with regard to your membership packages or legal information.

5.2 Your right to control what communications, if any, that you receive from Steve Burrows Training is important to us. The information below will assist you in understanding the different communications options you have, and how you can notify us of changes in your preferences or to unsubscribe in general.

5.3 If we provide notifications to Members including, without limitation, cancellations, terms or bookings changes, these notifications may be made by telephone or sent by email, text message, mobile telephone application, post or any other appropriate means.

5.4 Steve Burrows Training maintains a list of people who have expressed an interest in receiving updates about our products and services, special promotions and offers. These can be sent by email, post or text message according to your preferences. You can subscribe to these updates at any time, and unsubscribe by following the instructions within any electronic communication.

5.5 In addition, you may reply to email or text messages from Steve Burrows Training requesting that your address be unsubscribed. Any request will take approximately 5 working days to process.

5.6 Online Booking or Purchase Service:

5.6.1 Steve Burrows Training will use email and/or text messaging to communicate with you if you make a booking, make a payment or purchase online.

5.7 You can update your communications preferences at any time by following the convenient links located within any electronic communication from Steve Burrows Training.


Steve Burrows Training uses cookies to enhance the experience for visitors to our website. They help you navigate the website efficiently, deliver content relevant to you and perform certain tracking and metrics functions. Cookies are small files placed on your device or held in your browser memory, when you visit our website. The cookies that we use do not store any personal or confidential information about you. Disabling these cookies may prevent you from accessing and using certain parts of this website.


By using our website without opting out, you consent to the placement of cookies on your device in accordance with this Cookies Policy. You will have seen a flyover screen to this effect on your first visit to this website; although it will not usually appear on subsequent visits. You may withdraw your consent at any time by following the instructions below.

Disabling cookies

After your initial visit to this website we may change the cookies we use. This Cookies Policy will always allow you to know who is placing cookies, for what purposes and give you the means to disable them so you should check it from time to time.

Steve Burrows Training uses the following cookies in the following categories:

Essential Site Performance Cookies

Certain cookies are essential to ensure you can view and access the site in the correct language and to ensure that it displays correctly and efficiently based on the browser you are using, your operating system and your screen resolution. Without these cookies, you wouldn’t be able to view certain pages correctly. Due to the essential nature of these cookies, you do not have the ability to opt out and still view the Steve Burrows Training web site.

Third-party cookies

Used for User Login and other data and saves user choice and to store a user's preferences for cookies set by this website. 

We may use third-party services to help offer users services that will be relevant to them. 

In order to effectively manage advertising we use a variety of third party services.

The cookies that we use fall into the categories below:

Social Media

To facilitate you being able to share or Like our content on social media sites like Facebook, Twitter and others, we need to set a cookie. The social media applications use cookies to track your choices and post comments. If you use a social media application, the cookie can track your usage even if you do not interact with it while on our site.

Website Metrics

Cookies in this category allow us to count the number of visitors to our website and to see the user journey they have taken. This helps us to fine tune and improve the way our website works and optimise the site to make the information you want more readily accessible.


Personalisation Cookies allow us to personalise the website to you. It allows us to deliver content that is relevant to you and can make the website quicker for you to use and more relevant.

Marketing and Third Party Cookies

These cookies send anonymous information about your visit to our site back to us and other third party sites to tailor and display adverts relevant to you and analyse advertisement performance. No personally identifiable information is recorded and visits are anonymous.

For a full listing of the specific cookies and to manage your cookies in this category, please visit the Your Online Choice website (

To opt out of being tracked by Google Analytics: 

To opt out of being tracked by Microsoft: 

To opt out of being tracked by

Most web browsers allow some control of cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit

Alternatively you can visit the website page about cookies for your specific browser:

Internet Explorer: 

Version 6: 

Version 7 and 8:

Version 9:


Google Chrome:



Mobile / iOS:

ou to know who is placing cookies, for what purposes and give you the means to disable them so you should check it from time to time.


7.1 We may hold information on you in our customer records. You have the right to make a written request for a copy of the personal data that we keep about you (for which we may, at our sole discretion charge a small fee of £10) or to correct the details that we hold about you.

7.2 If you would like to know what personal information we hold about you, or would like us to correct the details we hold about you, you should write to the Manager, Steve Burrows Training enclosing proof of your identity (such as a copy of your passport or driving licence) and asking to see your personal information or asking us to correct the relevant information. You will have to give us enough information so we can identify the personal information you have asked to see or have corrected. We do not have to respond to your request until you have given us the information we need and you have paid the fee (if we ask you for one). We will contact you within 40 days of you asking to see your records or, where we have asked for further information to identify you, within 40 days of receiving such information.


8.1 We reserve the right to update, modify and/or change this Privacy Policy at any time. Any such changes will be posted here. If you continue to use a Steve Burrows Training service after we have changed this Privacy Policy, you hereby consent to be bound by any such changes.


9.1 In order to comply with our obligations under the Data Protection Act 1998, we will protect your personal data from unauthorised access, misuse, alteration or loss by using commercially reasonable security measures.

9.2 Nothing in this policy in any way excludes or limits our liability for negligence causing death or personal injury or for fraudulent misrepresentation.

9.3 The data that we collect from you will not be transferred to or stored at a destination outside the European Economic Area.

9.4 Unfortunately the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of any data transmitted to our site; any transmission will be at your own risk.

9.5 We are not responsible or liable to you for any loss or damage you may suffer or incur in connection with your use of this Site which is caused by any event beyond our reasonable control including the electronic transmission of information, content, material and data over the internet and the interception and decryption of it by others.

9.6 We are not responsible to you for any losses or damage you may suffer caused by any distributed denial-of-service attack, or any viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful and which may infect, contaminate or damage your computer equipment or computer programs, or cause damage to software or damage to or loss of data unless caused by our negligence. You should ensure that you use appropriate virus checking software and firewalls. 

9.7 Whilst we have taken reasonable steps to ensure the accuracy, currency, correctness and completeness of the information contained on the Site, we do not check, review, monitor, verify or endorse any information, content, material or data collected from or provided by third parties which is displayed on or is otherwise available from this Site or any third party websites or services which you can access from the Site. We are not responsible to you for any loss, damage or injury you may suffer or incur in connection with such information, content, material or data. It is your responsibility to check that such information, content, material or data is accurate, current, correct and complete.

9.8 If your personal data is accessed by an unauthorised third party, we will not be responsible for any direct or indirect damage caused as a result of such unauthorised access.

9.9 Where we have given you a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

9.10 Whilst we take all reasonable steps to ensure that the Site continues to be available there may be times when it is not available. This may be for reasons relating to the maintenance of, or alterations to, the Site or for reasons beyond our control. We are not responsible to you if the Site is unavailable.


10.1 All questions, comments and requests regarding this privacy policy should be addressed to The Manager: 


Tel: 07710 120564